How do download links work?

Each download link is made for your account, works once and expires after 5 minutes.

When you press Download we check that you are allowed to have the file, then send your browser to a private link. The link only works for your account, only once, and only for 5 minutes.

If you see "That download link was already used", go back to My downloads and press Download again. Nothing is lost.

Updated 10 Nov 2026. Still stuck? Message us on WhatsApp.