Invoices, receipts and refunds
Every order has an invoice before payment and a receipt after.
Open any order in My orders and press Invoice or Receipt. You can print it or save it as a PDF.
My statement lists every charge, payment, refund and points discount, with a running balance.
If an order is refunded, the refund shows on your statement. Points you used on it come back, and points you earned from it are removed.
Updated 10 Nov 2026. Still stuck? Message us on WhatsApp.